Unit Kompetensi
54 unit- 1 PAR.HT02.022.01 - Berkomunikasi melalui telepon
- 2 D1.HRS.CL1.04 - Communicate effectively on the telephone
- 3 PAR.HT03.001.01 - Mengikuti prosedur kebersihan di tempat kerja
- 4 D1.HRS.CL1.05 - Comply with workplace hygiene procedures
- 5 PAR.HT02.050.01 - Meningkatkan dan memperbaharui pengetahuan local
- 6 D1.HRS.CL1.06 - Develop and update local knowledge
- 7 PAR.HT01.002.01 - Mengikuti prosedur kesehatan,keselamatan dan keamanan di tempat kerja
- 8 D1.HRS.CL1.07 - Implement occupational health and safety procedures
- 9 PAR.HT01.004.01 - Mengembangkan dan memperbaharui pengetahuan tentang industri perhotelan
- 10 D1.HRS.CL1.08 - Maintain hospitality industry knowledge
- 11 PAR.HT03.005.01 - Melaksanakan prosedur administrasi
- 12 D1.HRS.CL1.11 - Perform clerical procedures
- 13 PAR.UJ03.003.01 - Melakukan pertolongan pertama
- 14 D1.HRS.CL1.12 - Perform basic First Aid procedures
- 15 PAR.HT02.051.01 - Mempromosikan produk dan jasa kepada pelanggan
- 16 D1.HRS.CL1.13 - Promote hospitality products and services
- 17 D1.HRS.CL1.14 - Mempromosikan produk dan jasa kepada pelanggan
- 18 Read and interpret basic instructions, directions and/or diagrams
- 19 PAR.HT03.064.01 - Menangani keluhan
- 20 D1.HRS.CL1.15 - Receive and resolve customer complaints
- 21 PAR.UJ.03.044.01 - Berkomunikasi secara lisan dalam Bahasa Inggris pada tingkat operasional dasar
- 22 D1.HRS.CL1.17 - Speak English at a basic operational level
- 23 PAR.HT01.001.01 - Bekerjasama dengan kolega dan pelanggan
- 24 D1.HRS.CL1.18 - Work effectively with colleagues and customers
- 25 PAR.UJ.01.002.01 - Bekerja dalam lingkungan sosial yang berbeda
- 26 D1.HRS.CL1.19 - Work in a socially diverse environment
- 27 D1.HRS.CL1.20 - Melakukan tugas perlindungan anak yang relevan dengan industri pariwisata
- 28 Perform child protection duties relevant to the tourism industry
- 29 PAR.HT02.010.01 - Mengembangkan dan memperbaharui pengetahuan tentang makanan dan minuman
- 30 D1.HBS.CL5.02 - Develop and maintain food and beverage product knowledge
- 31 PAR.HT02.011.01 - Menyediakan penghubung antara dapur dan area pelayanan
- 32 D1.HBS.CL5.09 - Provide a link between kitchen and service area
- 33 PAR.HT02.003.01 - Menyediakan layanan makanan dan minuman
- 34 D1.HBS.CL5.12 - Provide food and beverage Services
- 35 PAR.HT03.013.01 - Memproses transaksi keuangan
- 36 D1.HFI.CL8.07 - Process a financial transaction for services rendered
- 37 PAR.HT02.015.01 - Menyediakan layanan gueridon
- 38 D1.HBS.CL5.11 - Provide gueridon service
- 39 PAR.HT02.016.01 - Menyediakan silver service
- 40 D1.HBS.CL5.14 - Provide silver service
- 41 PAR.HT02.013.01 - Menyediakan layanan minuman anggur
- 42 D1.HBS.CL5.15 - Serve a range of wine products
- 43 D1.HGE.CL7.11 - Menerima dan menyimpan dengan aman barang yang masuk
- 44 Receive and securely store in-coming goods
- 45 D1.HBS.CL5.16 - Mengambil pesanan dan menyiapkan meja
- 46 Take food orders and provide courteous table service
- 47 PAR.HT02.012.01 - Menyediakan saran ahli tentang makanan
- 48 D1.HBS.CL5.10 - Provide advice to patrons on food and beverage Services
- 49 D1.HFI.CL8.08 - Memproses transaksi pembelian barang atau jasa
- 50 Process transactions for purchase of goods or services
- 51 PAR.HT02.009.01 - Menyiapkan dan menghidangkan minuman non alcohol
- 52 D1.HBS.CL5.07 - Prepare and serve non alcoholic beverages
- 53 PAR.HT02.007.01 - Menyediakan room service
- 54 D1.HBS.CL5.13 - Provide room service